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Provisions of the Americans with Disabilities Act & Other Resources


Americans with Disabilities Act

The Americans with Disabilities Act requires that all people with disabilities have access to housing, parking, government and business offices, shopping, recreation, entertainment, etc.

At its inception in 1990, the Americans with Disabilities Act (ADA) was heralded as “the world’s first comprehensive declaration of the equality of people with disabilities” however it contained omissions and areas requiring clarity. The ADA Amendments Act (ADAAA) enacted in 2009 with final regulations completed in 2010, clarified the intent of the law and filled in the gaps, reinstating the broad scope of protection originally intended.

For more information and a list of print, audio, and video publications addressing accessibility contact the US Department of Justice ADA Information Line:

  • Voice: 1-800-524-0301

  • TDD: 1-800-514-0383

  • On-line: www.ada.gov

Working with a Disability

The Americans with Disabilities Act requires employers to make accommodations for employees with disabilities.

Disability is no longer limited to just the obvious — deafness, blindness, intellectual disability, missing limbs, and mobility impairments; the expanded list includes impairments that are not as readily visible to others. According to ADAA, any chronic illness, physical or mental condition, or bodily function that substantially limits “major life activities” including “caring for oneself, performing manual tasks, seeing, hearing, sleeping, walking, standing, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating, and working” meets the definition of “disability.” The amendment is “nonexhaustive,” making provision for currently unrecognized conditions, for people whose condition is episodic, fluctuates or otherwise unpredictable, and specifies that an impairment that limits one major life activity need not limit any others to be considered a disability. For more information on how the ADA Amendments Act affects your disability rights at work, contact:

Employment Training and Assistance

The Americans with Disabilities Act requires employers to make accommodations for employees with disabilities.

If you are out of work and have a disability, even old age (over 50), you qualify for assistance in finding work through the Division of Vocational Rehabilitation. This is a state agency that provides job related education, training, resume’ writing, and even a job coach to help you through the steps of finding and retaining employment. To aid hiring and after you are hired, they will even assist your employer in funding "reasonable accommodation" so you can continue working. If you live outside of Wisconsin, this agency may have a different name, so ask about this service at agencies that provide social services or labor statistics.


Full Service at the Gas Pump

The Americans with Disabilities Act requires gas stations, including self-service stations, to provide refueling assistance to people with disabilities without additional cost.

This means that people with disabilities can have someone pump gas for them without paying the higher full-service price. There are limitations, for instance self-service stations with only one person on duty are not required to provide this service, but they are encouraged to do so if at all possible. Develop a relationship with a station near your home and ask them to help you; when traveling stop at newer looking stations and look for the assistance call button to request help. If all else fails, ask another customer to help you. Remember you are not imposing; you are giving them the gift of doing a good deed that day. For more information, contact the US Department of Justice ADA Information Line:

Wheelchair Service at Airports

The Americans for Disabilities Act requires airlines to provide wheelchair escorts for people with disabilities.

If you are traveling by air and you cannot manage the long walk from the front door to the gate, ask the airline to schedule a wheelchair escort for you. Whether you have a permanent disability or a temporary one, due to a broken leg or recent surgery (a friend’s daughter used this service to fly home after an emergency Cesarean birth), an escort will meet you at the door to the airport, take you through check-in, baggage, and security and wheel you right to the door of the plane where other assistance and devices such as an aisle chair are available if needed. Upon landing, an escort will meet you at the plane and wheel you to the front door and wait with you until your ride arrives. Ask about this service when booking your flight.


Federal Lands Access Pass

A Federal Lands Access Pass provides people with disabilities FREE access to national parks and recreation lands.

Anytime is a great time to get outdoors and see America the Beautiful. With an America the Beautiful – National Parks and Federal Recreational Lands Pass, U.S. citizens or permanent residents with permanent disabilities can visit Federal parks, forests, and lands FREE. This lifetime access pass provides the passholder and their guests FREE access to fee areas (some restrictions apply) and 50% discounts on some expanded amenity fees. The pass can only be obtained in person at the park and documentation of permanent disability is required (statement by a licensed physician; document issued by a Federal agency such as the Veteran’s Administration, Social Security Disability Income or Supplemental Security Income; or document issued by a State agency such as a vocational rehabilitation agency). For more information, visit: http://www.nps.gov/fees_passes.htm.


Carry "Proof of Disability" with you

It is now required in most states that someone with a disability must provide “proof of disability.”

When you use certain services or privileges, such as parking in a specially marked accessible stall, obtain certain vocational rehabilitation services, or apply for a National Park Service pass or disabled parking card, you are required to have proof, in the form of a dated and signed doctor’s authorization, that you are disabled. In most states, when your disabled parking pass is renewed, you again need to get your doctor’s signature, on the supporting materials that come with the card, and keep that proof in your vehicle or with your pass. Make it easier on yourself and make a copy of your doctor’s letter and carry it with you. Then if you are ever questioned about your right to services or privileges, you can prove your disability, on the spot.

If you are Deaf or have another disability that may make it difficult for you to communicate effectively, you should carry proof of your disability on your person and make up a card for your dash that says, “I am Deaf,” or whatever your disability is. That way, should you be pulled over by the police, they will understand that you are not drunk or unresponsive.


Additional Resources for People with Disabilities

Support Organizations and Groups

Numerous national organizations that provide information for people challenged by disabilities.

Some are specific to a particular disability, such as the American Council of the Blind or support groups for various conditions such as the National Multiple Sclerosis Society. Others are government agencies that provide information for people with all kinds of disabilities, often listing a variety of resources, agencies, or companies that provide services to this group. For a list of several helpful government agencies, see FREE Resources for Making Life Easier with a Chronic Illness or Disability.

Delivery Services

If you cannot get out, perhaps they will come to you.

Unpredictable weather, rough terrain, darkness, or just an inability to leave your home unaided can all be barriers to someone with a disability getting out and running typical errands. Thankfully many services that come to people who are elderly or disabled so you do not have to go out. Here are just a few:

  • Your Local Library - will answer questions and provide information over the phone and if you have a disability, many have volunteers that will deliver books and audio/video materials to your door. Contact your local library for details. While you have their attention, ask the librarian about other services for the elderly and disabled in your community.
  • RSVP - If you are over 60 and you have trouble getting around, RSVP volunteers will provide rides to medical appointments and provide other services. This is a government sponsored program with chapters in many communities. To find out more, visit the Senior Corps website or look up RSVP in your phone book.
  • Grocery Delivery - Good nutrition is important but if you cannot get out to the grocery store for fresh food, good nutrition is hard to come by. Call your local grocery store and ask if they deliver to seniors or people with disabilities. There may be a small delivery charge, but that’s a small price to pay to remain safe at home.
  • Meals on Wheels - If cooking a wholesome meal is difficult and you cannot get out to get one, Meals on Wheels volunteers will deliver a wholesome meal to your door. For more information, contact your local Senior Center or Department of Social Services.

These are just a few of the services provided to seniors and people with disabilities. For a complete listing in your area, contact the United Way - just dial 211.


Independent Living Support

Independent Living Centers nationwide provide accessibility information and assistance to people with disabilities. Follow this link to find a Center for Independent Living or Statewide Independent Living Council near you. 


Aging in Place Remodelers

The National Association of the Remodeling Industry (NARI) trains remodeling contractors on how to remodel houses to help those with limitations due to aging or disabilities remain independent and stay in their homes longer and more safely. NARI is currently certifying contractors as Aging in Place Specialists. So if you need help making your home more accessible, contact the NARI chapter in your area and ask for referrals to remodeling contractors who are certified or specialize in Aging in Place. To find a chapter near you, visit the NARI Website.


Tips for Making Life Easier

Meeting Life's Challenges is owned by someone with a disability and hires only people with disabilities. The practical Tips for Making Life Easier are gleaned from everyday experiences and challenges and added to our Website so others may benefit. Our Tips/Products section provides strategies for living and reviews unique products for making life easier regardless of you limitations. To make finding the tips most important to you easier, we are adding a new Tips List to our Website each month focusing on a specific topic. Titles include: 10 Tips for Memory Proofing Your Home, 15 Tips for Staying Independent, 12 Tips for Reasonable Accommodation10+ Tips for Making Life Easier™ When Traveling, and more.  Follow this link and check out our Top Tips Lists. Once you do, please let us know what you think and if there is a topic you would like to see covered, you may email: Shelley@MakingLifeEasier.com


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